Pepper by SoftBank Robotics

Pepper

Made by SoftBank Robotics ๐Ÿ‡ฏ๐Ÿ‡ต Tokyo, Japan
CommercialWheeled

Pepper is SoftBank Robotics' social humanoid robot, one of the most widely deployed humanoid platforms in history with over 27,000 units sold since its 2015 launch. Standing 121 cm tall, Pepper is designed for customer service, hospitality, and education rather than physical labor. The robot feature...

Height4'0" (121 cm)
Weight28 kg
Max Speed~3 km/h
Degrees of Freedom20
Payload Capacity~0.5 kg
Battery Life~12 hours (795 Wh)

Capability Assessment

5.4/ 10
ReadinessHigh
DexterityLow
MobilityMinimal
AutonomyModerate
PayloadMinimal
EnduranceExceptional
5.4/ 10
Humanoid Index Assessment

Humanoid Index Assessment โ€” scores derived from published specifications and deployment data.

See Pepper In Action

Meet Pepper, the Friendly Humanoid Robot

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Specifications

Height4'0" (121 cm)
Weight28 kg
Max Speed~3 km/h
Degrees of Freedom20
DOF (Hands)1 per hand
Payload Capacity~0.5 kg
Battery Life~12 hours (795 Wh)
Fingers6 (3-finger grippers x2)
Gait TypeWheeled (omnidirectional base)
Sensors2 HD cameras, 3D depth sensor, 4 directional mics, 3 touch sensors, 2 sonar, 6 lasers, 3 bumpers, 2 gyroscopes
ConnectivityWiFi 802.11 a/b/g/n, Ethernet
Motor TypeElectric servo
AI IntegrationNAOqi dialogue + emotion recognition
Software / OSNAOqi OS (Python, C++, Java SDK)

Specs vs Field Average

How Pepper compares to the average across all indexed robots (normalized 0-10 scale)

Source: Humanoid Index

About Pepper

Pepper is SoftBank Robotics' social humanoid robot, one of the most widely deployed humanoid platforms in history with over 27,000 units sold since its 2015 launch. Standing 121 cm tall, Pepper is designed for customer service, hospitality, and education rather than physical labor. The robot features an expressive face, tablet display, and emotion recognition capabilities. Pepper uses four microphones and two cameras for human interaction, along with touch sensors and an inertial unit. Originally developed by Aldebaran Robotics (acquired by SoftBank), Pepper has been deployed in retail stores, hotels, hospitals, and schools across Japan, Europe, and North America. While SoftBank scaled back Pepper production in 2021, the platform remains active in specialized deployments. Pepper's wheeled base limits its mobility compared to legged humanoids but provides stability for indoor social interactions.

Made by SoftBank Robotics

Pepper and NAO. Legacy social robots. Pivoting to enterprise and Aldebaran reboot.

Total FundingCorporate-funded
ValuationSoftBank subsidiary
Employees500+
View Full SoftBank Robotics Profile โ†’

Use Cases

HospitalityRetailEntertainment

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