
Pepper is SoftBank Robotics' social humanoid robot, one of the most widely deployed humanoid platforms in history with over 27,000 units sold since its 2015 launch. Standing 121 cm tall, Pepper is designed for customer service, hospitality, and education rather than physical labor. The robot feature...
Humanoid Index Assessment โ scores derived from published specifications and deployment data.
Meet Pepper, the Friendly Humanoid Robot
This robot is one of 30+ manufacturers in our free 2026 Landscape Report. Full market map, specs comparison, and pricing data.
Download Free Report โ| Height | 4'0" (121 cm) |
| Weight | 28 kg |
| Max Speed | ~3 km/h |
| Degrees of Freedom | 20 |
| DOF (Hands) | 1 per hand |
| Payload Capacity | ~0.5 kg |
| Battery Life | ~12 hours (795 Wh) |
| Fingers | 6 (3-finger grippers x2) |
| Gait Type | Wheeled (omnidirectional base) |
| Sensors | 2 HD cameras, 3D depth sensor, 4 directional mics, 3 touch sensors, 2 sonar, 6 lasers, 3 bumpers, 2 gyroscopes |
| Connectivity | WiFi 802.11 a/b/g/n, Ethernet |
| Motor Type | Electric servo |
| AI Integration | NAOqi dialogue + emotion recognition |
| Software / OS | NAOqi OS (Python, C++, Java SDK) |
How Pepper compares to the average across all indexed robots (normalized 0-10 scale)
Pepper is SoftBank Robotics' social humanoid robot, one of the most widely deployed humanoid platforms in history with over 27,000 units sold since its 2015 launch. Standing 121 cm tall, Pepper is designed for customer service, hospitality, and education rather than physical labor. The robot features an expressive face, tablet display, and emotion recognition capabilities. Pepper uses four microphones and two cameras for human interaction, along with touch sensors and an inertial unit. Originally developed by Aldebaran Robotics (acquired by SoftBank), Pepper has been deployed in retail stores, hotels, hospitals, and schools across Japan, Europe, and North America. While SoftBank scaled back Pepper production in 2021, the platform remains active in specialized deployments. Pepper's wheeled base limits its mobility compared to legged humanoids but provides stability for indoor social interactions.
Pepper and NAO. Legacy social robots. Pivoting to enterprise and Aldebaran reboot.
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